Sunday, June 30, 2002
Earthlink sucks.
Dear Sir,
I hold in my hand, delivered yesterday, yet ANOTHER bill for account 1234567. This account was set up in error by Earthlink. I reiterate that I have never ordered, authorized or failed to opt-out of any business relationship with Earthlink. I have repeatedly, monthly in fact, requested that my name be removed from your records.
In my other hand I hold your letter dated May 23, 2002, assuring the office of the Attorney General of Washington and me that this issue would be resolved "easily." I am still waiting for that resolution. The effect of Earthlink's failure to correct this situation becomes onerous.
Earthlink also sent a bill last month but I ignored it as you requested that I allow two weeks for your accounting department to adjust the balance. This I did, hoping that some change had actually taken place. Clearly this is not so. It might have behooved you and your accounting department to adjust the balance in a more timely and permanent way to a more appropriate figure such as ZERO.
Please take whatever technical, administrative or legal steps needed to remove me from your records. The more complete this removal, the happier I will be with the situation. I suggest that you do not depend on whatever system has been deployed so far to so little effect, and instead just FIX THE PROBLEM. For me to receive another bill is not acceptable, as I am sure you must agree.
I would give my assistance if there was anything else I could do, but the situation was generated entirely within your system with no input whatsoever from me. I have nothing to offer except repeated complaints at receiving a bill.
My best but frustrated regards,
Kyle Beatty
Saturday, June 29, 2002
I probably need therapy
I can never hope to achieve such heights.
Friday, June 28, 2002
I clearly need to view the help file to get this to work.
Thursday, June 27, 2002
Monday, June 24, 2002
Saturday, June 22, 2002
Monday, June 17, 2002
And ... ?
"By 12:30 p.m., about 450 people had visited the seismology lab's Web site and people from Bremerton to Olympia reported feeling the earthquake. It also was felt in North Seattle and south King County."
The full article.
Friday, June 14, 2002
Wednesday, June 12, 2002
Something Else I Covet:
It is, reportedly, a bird. Emu?
My Birthday is Coming Up In ... Several Months ...
The Expert Builder Set:
The Boxor:
The Exo-Toa:
Victorian Child's Picture Book
Tuesday, June 11, 2002
FW: Mariners vs the Cardinals
Greatest discovery: the seats above the midpint of the first base line are amazingly good. Second greatest discovery: the garlic fries are good food. It's hard to go wrong with garlic and potatoes, but these were exceptional.
I can't recommend the Kölsch from Pyramid brewery. Just not an interesting beer. All praise to their IPA, of course.
The new football stadium lacks the architectural detailing that would give it some character. The roofs (rooves?) over the seating are supported on dramaticaly bifurcated pylons, but the rest of it is blah. The two stadiums are very similar in overall appearance. That's my ruling.
Mt. Baker Expedition reported to me that contrary to the standing order, "summit at all costs," reason prevailed under the onslaught of strong winds, equipment difficulties and inexperience with knots. Commander Scott has been sacked and his dogs eaten. No negative impact on the Yeti expedition is expected.
And just to clarify, Dmitri Tiomkin never wrote a score for This Island Earth. Although he could have if he wanted to, I guess. But he didn't. Anyone who tells you that I told them that there ever was such a score is either mistaken or a liar. Shun him.
And the eclipse was not very noticeable. We were looking for it but didn't see a darn thing.
Sunday, June 09, 2002
A Puzzle
Thursday, June 06, 2002
Goozle Animations
Timmy Fell Down a Well.
"I can see where the booze goes!" - Uncle Gabby
Obligatory Recursive Link
Wednesday, June 05, 2002
Goozle Is Here
End of Blockbuster. The Fiasco.
EXTRA: Blockbuster Manager Is Not Entirely Credible!
ME: What number should I call to talk to your boss?
HALFWIT: I already gave it to you. (true enough, but irrelevant. -ed.)
ME: What is the number?
HW: 568 2100.
ME: Who will I be speaking to?
HW: Christie.
ME: Christie who?
HW: I can't give you that information. We don't give it out.
ME: What is her last name?
HW: I know it, I'm just not going to tell you.
ME: And what office does she answer to?
HW: What?
ME: Who is your boss's boss?
HW: 748 0800
ME: And who is that?
HW: That's the number for the Regional Office. Andrew.
ME: So if I ask for Andrew, they will know who I need to talk to?
HW: It's an automated system.
ME: What's his last name?
HW and ME: I can't tell you that.
ME: So, I'm going to call Christie, no last name and Andrew, no last name.
HW: Thank you for the sarcasm.
ME: Good-bye.
I dialed the first number. A machine answers:
MACHINE: You have reached Christie Santana ...
I dialed the second number:
MACHINE: Hello, this is the voice message system for Andrew Steeles ...
MORAL:
It's one thing to be an evasive weasel, but it's altogether pathetic to be an evasive weasel about things that don't matter. It's easy to see why I don't trust the manager.
Feature I didn't know I needed
One door closes and another shoe falls
Webcam is in a state again
havoc with the webcam setup. Drivers are in a state of confusion.
Streaming is intermittent. A bit of a problem.
Tuesday, June 04, 2002
Blockbuster Video makes me think of dirty dirty dooky
Blockbuster claims that I failed to return a DVD. They are in error. That's bad, but it happens. They are rude and inefficient, which is as avoidable as it is inexcusable.
I encourage you to get your videos from somewhere else than Blockbuster. I'll happily go across town to a good store.
If my complaint inspires you to cut up your Blockbuster card in front of an especially clueless clerk, please let me know. If you want to tell this particular store that you heard that they are circus clowns but not funny like circus clowns, their number is 206 522 0397. (Don't bother asking for the manager, he may not even exist.)
You can call Kristi at 206 568 2100. She's a middle level manager of some sort. You can also call 206 748 0800 and leave a message at their district office.
It would be swell if you could take a moment to pass this along to your video renting friends. Let's not encourage the corporate entity that has created this slackerly and cynical environment.
It'll be fun, I swear.